FAQs
CONTACT:
Have a question? Need to get in touch? Have any concerns regarding your order? No problem! Email us at info@thelavendercrown.com and we will get back to you in 4-6 business days!:)
TURN-AROUND TIMES:
OUR CURRENT TURNAROUND TIME TO PROCESS ORDERS IS 5-7 BUSINESS DAYS, NOT INCLUDING WEEKENDS & HOLIDAYS. DURING HOLIDAY PEAK TIME IT CAN TAKE 5-10 DAYS FOR PRODUCTION. THIS DOES NOT INCLUDE SHIPPING TIME.
SIZING DETAILS:
• All shirts and sweatshirts are unisex. Women may want to order one size smaller than their usual ladies size for a slimmer fit.
• Please refer to the size chart in the listing photos to determine your size.
• Shirts and sweatshirts may shrink slightly after washing.
• We do not issue refunds or process returns if you order the incorrect size, so please check the size chart carefully before ordering.
CARE INSTRUCTIONS:
• Turn inside out before washing and drying
• Machine wash: warm (max 40C or 105F)
• Tumble dry on low heat (though air drying is best, if you can)
• Do not bleach
• Do not iron directly on the print
• Do not dry clean