Frequently asked questions
A comprehensive list to answer all of your burning questions!
Think we missed something? Email us at email@example.com to help us out
All shirts and sweaters are unisex unless otherwise stated. Women may want to order one size smaller than their usual ladies size for a slimmer fit.
• Turn inside out before washing and drying
• Machine wash: warm (max 40C or 105F)
• Tumble dry on low heat (though air drying is best, if you can)
• Do not bleach
• Do not iron directly on the print
• Do not dry clean
We currently offer *worldwide shipping. Please note that all shipping costs will be calculated in checkout. International shipping (outside of CA) may be subject to customs fees and taxes at checkout. Customers are responsible for these charges. Current shipping times for international orders is 1-2 weeks.
*There are certain countries we cannot currently ship to.
OUR CURRENT TURNAROUND TIME TO PROCESS ORDERS IS 5-7 BUSINESS DAYS, NOT INCLUDING WEEKENDS & HOLIDAYS. DURING HOLIDAY PEAK TIME IT CAN TAKE 5-10 DAYS FOR PRODUCTION. THIS DOES NOT INCLUDE SHIPPING TIME.
Every sale means the world and we strive to provide the best service possible.Please allow for 7-10 days for processing times as most items are "made to order" (this does NOT include shipping time). Shipping time will vary based on the shipping method you select in checkout.
Please note that we do not accept returns, as every item is custom-made to order.
You can always contact us for any return questions at firstname.lastname@example.org
Please reach out to us within 24-48 hours of order delivery if there are damages to your order. We will strive to evaluate and provide the best solution to your issue.
Please double check your shipping address before placing an order. All orders are shipped to the address provided to us at checkout. If the address provided at checkout is incorrect and is returned to sender, customer will be responsible for shipping costs to the correct address.